Refund and Cancellation Policy

Last updated 12 November 2026

CartWatchman is a digital service. Nothing is shipped.

Free trial

New accounts get Pro free for 14 days without a card, so you can try the paid features before paying anything.

Cancelling

Cancel any time from Billing in your account. Your plan stays active until the end of the period you have paid for, then the account moves to the Free plan. Nothing is charged after you cancel.

Refunds

• Yearly plans: full refund if you ask within 14 days of your first yearly payment.
• Monthly plans: no refund for a month that has started.
• Charged in error (for example, a duplicate payment): always refunded in full.

Approved refunds are returned to the original payment method through Razorpay, usually within 5 to 7 business days, depending on your bank.

How to ask

Send your account email and payment reference through our contact page.